Summer is here, the temperature is rising, our homes are heating up and people are adjusting their thermostats. They are turning on air conditioning, adjusting their temperatures for the time of day and setting their temperatures for when they go on vacation.

Newer thermostats are certainly more intuitive with far more flexibility and interactivity than ever before.
For most clients using a new thermostat is easy, just a couple button pushes and they are set, but for others it can be harder as it is a new technology in their home.
When Zonelife services or installs a heating and or cooling system we provide our clients with proper documentation including manuals, images, and of course our contact information with the instruction to call if they need assistance. We are experienced in the HVAC industry and one of our ongoing goals is to keep our clients comfortable through all seasons so you can imagine my surprise when I received a phone call like this:
Client: “Hi Steve, I really didn’t want to bother you, but since last week I still can’t seem to figure out how to set my thermostat temperature for different times of the day properly.”
Me: “Since last week? Why didn’t you call me last week?”
Client: “Well, I know you’re really busy and I didn’t want to bother you.”
Me: “!That is what we’re here for, never hesitate to call us! I will send someone over, when is a good time for you?”
Believe it or not, I had another call almost the exact same the following day which prompted this blog. I think Zonelife literally has the politest customers ever! So this blog is to say: Dear clients, we love that you are polite but we are here for you. We want to ensure your temperatures are always ideal which is why we left you with our contact information and the instructions to call if you need assistance.
Delaying fixing anything on your heating or cooling system even if it is just adjusting your thermostat could lead to future issues so again, do not hesitate to call us here at Zonelife, that is what we are here for.
Just in case, Zonelife contact information: 519-279-4041, or info@zonelife.com.